Company Profile
 
Skylawn Technologies Private Limited has been in forwarding Technical services – IT services - since 8+ years till today. Since its advent, the company has focused on offering customer friendly and vendor specific quality services.
 
In earlier years the company offered Hardware and Networking Solutions to a wide segment of SME’s in Navi Mumbai and Mumbai. Hardware services included Assembling computer machines, Reselling international brands – desktops & notebooks, Setting up of various Networks – LAN, WAN, VPN, WIRELESS and of course Troubleshooting & Maintaining the offered Hardware and Networking Solutions.
 
Since, June 2005, STPL has added another vertical of services – Call Centre Services; precisely Contact Centre services. The company also offers Information Security Consulting, Data migration services and IT infrastructure outsourcing. Small but successful venture in the Contact Centre operations has given the company a headway and focus in utilizing their rich experience of in the Contact Centre operations has given the company a headway and focus in utilizing their rich experience of forwarding Technical services – IT services to Vendors; who are constantly hunting for a Business Partner; with IT domain knowledge and be a Support provider in their IT help desk services.
 
Skylawn Technologies today is a Contact Centre strategically located in India’s prime IT parks – Millennium Business Park at Mhape, Navi Mumbai. The company offers Web based Customer Service & Support Services; a fully Multimedia Web-enabled Contact Center Service Bureau. The company has understood the global that Customers/Clients demand quality products as well as exceptional support services to the core and specializes in Customer Interaction Programs – 24x7 to cater to the International Companies and their timings suitability.
 
The company has invested time and effort in identifying various backbone requirements to operate a successful, customer friendly, vendor specific Contact Centre. The lifecycle of a Web based Process is well understood and sincerely implemented; although there is constant drive in the team members for upgrades – they are aware that the Customer is forever demanding.
 
 
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A serious effort has been put in to identify & implement strategies to provide:
 
Customers
 
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 Prompt
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 Accurate
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 24x7
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 Customer Centric
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 Flexible
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Vendor Companies
 
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 Low-cost
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 Scalable
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 Competent
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 Quality
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 Transparent policies

 
 
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Key factors of our Success:
 
 
 
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