| Live
Chat Support |
Live
support is a Web service that allows businesses to communicate,
or chat, in real time with visitors to their Web site.
Live support applications are commonly used to provide
immediate customer support and information to clients
and customers. Exact features and functions of live
support are application specific, however you can generally
expect a live chat application to provide real time
visitor monitoring, custom chat windows, invisible traffic
analysis, Web site integration and secure administration
controls. |
Live
Chat Support enables the representative to make customers
available with web alliance and co-browsing help. Chat
support is a type of Web collaboration which lets a
representative and customer to share the same display,
while Co-browsing offers the representative the ability
to move forward screens to the visitor. Whenever customers
need Support or help of any product, software or hardware,
they can communicate with online representative of the
company. Online Chat Support is a well known facility
provided to facilitate customer with after sale service. |
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| Our
Chat Support service offerings include: |
| Ø |
Live Customer Support |
| Ø |
Technical Problem Resolution |
| Ø |
Form Filling Help |
| Ø |
Complaint Registration and Resolutions |
| Ø |
Marketing Services |
| Ø |
Shopping
Cart Assistance |
| Ø |
Customer
Service Inquiries |
| Ø |
Product Support |
| Ø |
Delivery Issues |
| Ø |
Event
Registration |
| Ø |
Secure
Ordering |
| Ø |
Location Directions |
| Ø |
Technicians/
Sales Rep Paging |
|
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| Pricing |
| Price
Per Seat Per Month is only $ 499.99 |
| STPL’s
Live Chat Service is cost effective for any size company
and will allow your business to generate more revenue
and reduce costs well in excess of the small monthly
fees. Our scalable "seats" allows you to grow
your business at a natural pace without breaking the
bank. As you can see, providing a live representative
through Web Chat Help not only saves you the time of
handling live chat yourself, it is also much less expensive
than trying to hire someone in-house to do it for you. |
| We
charge by the "seat". You may purchase as
many seats as you feel you may need, and may increase
or decrease seat numbers at anytime with 30 days notice.
Each Seat can handle 3000 chat conversations per month
(approximately 135 inquiries per day) |
| We
usually have new customers set up within 48 hours of
receiving payment. |
| We
accept Paypal, Mastercard, Visa, American Express, Discover,
and Bank Transfers online. You may talk to a Live Representative
Here for instructions on how to pay by phone or mail. |
| After
Payment is received we will contact you and work with
you or your webmaster to SET UP THE CHAT BUTTONS on
your WEBSITE FOR YOU. |
| Small
Business economy seats are provided on a limited supply
basis. |
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| 30-Day
Guarantee |
| Our
Money-Back Guarantee is simple. We are so confident
you will be 100% satisfied with our services, we offer
an unconditional 30-day money back guarantee on our
small business seat package. You will have a full 30
days to try out our services. If for whatever reason
you are not totally delighted with your service, simply
request a refund within the first 30 days and we you
will get your money back. Setup fees are not refundable.
Our 30 day guarantee does not apply to custom packages.
Small Business economy seats are provided on a limited
supply basis. |
| All
representatives speak ENGLISH as a Native Language.
This prevents your customers from becoming frustrated
due to language barriers. |
